About C9 GROUP
Creating Connected, Secure and Intelligent Workplaces Across Australia.
C9 GROUP is a Melbourne-based technology and business services company helping organisations embrace the future of work. We provide managed IT, cybersecurity, telecommunications, Remote Workforce solutions, Digital Signages, and AI and automation services, enabling businesses to operate more efficiently, securely and competitively.
Today, we support organisations across Australia while creating opportunities for talent both locally and internationally.
Businesses That Trust Us
Company Overview
Who we are
C9 GROUP is Australia's leading MSP that brings together technology, connectivity and Remote Workforce solutions under a single accountable service model.
Managed Services
Infrastructure, cloud, endpoints and day-to-day technology operations under one accountable support model.
Explore Managed ServicesCybersecurity
Practical protection, recovery readiness and security operations built into the way business systems run.
Explore CybersecurityTelecommunications
Business internet, voice, phone systems, mobility and carrier coordination for connected workplaces.
Explore TelecommunicationsRemote Workforce
Remote Workforce delivery, offshore team support and secure operating models for scaling capability.
Explore Remote WorkforceDigital Signages
Lumina commercial displays, LED, CMS and managed signage for customer-facing environments.
Explore Digital SignagesAI & Automation
AI assistants, workflow automation and integrations that make operations faster and more intelligent.
Explore AI & AutomationOur Mission
Secure technology. Connected communications. Empowered people. Intelligent automation.
To help organisations embrace the future of work through secure technology, connected communications, empowered people, and intelligent automation.
Our Vision
Australia’s most trusted business technology ecosystem.
To enable organisations to work smarter, grow faster, and operate securely in an increasingly digital world.
Our Story
A simpler way to run business technology.
From our Melbourne headquarters, we work with growing businesses and multi-site enterprises to simplify operations, strengthen security and embrace the future of work.
01
Built to remove vendor complexity
As businesses became more connected and technology-dependent, managing multiple vendors created unnecessary friction. C9 GROUP was established to bring critical business technology and services together under one trusted partner.
02
Designed for connected, secure workplaces
Today we help organisations across Australia modernise infrastructure, improve security, enhance communications and unlock new opportunities through digital transformation.
03
Focused on the future of work
Our model combines secure technology, connected communications, empowered people and intelligent automation so organisations can work smarter, grow faster and operate with confidence.
The C9 Journey
The growth path behind C9 today
A timeline of the milestones that shaped C9 from telco foundations through to enterprise-grade AI and operations.
Growth Graph
Capability expands year by year as the C9 operating model grows upward.
2018 - TELCO
2018
TELCO
Certified & Trusted
Our commitment to security excellence is validated through rigorous certification and continuous assessment
Our certification roadmap demonstrates our dedication to maintaining the highest security standards. We continuously invest in third-party validation to ensure our clients receive enterprise-grade protection backed by internationally recognised frameworks.
ISO 27001
Information Security Management System certified to Gold Level 3 and Bronze Level 1 international standards.
ISO 27001 Gold
SMB 1001 Gold Level 3 Information Security certification for high-integrity business environments.
ISO 27001 Bronze
SMB 1001 Bronze Level 1 Information Security certification for foundational system assurance.
Essential 8 Maturity
Full Essential 8 security framework maturity assessment, alignment, and systems validation.
ISO 27001
Information Security Management System certified to Gold Level 3 and Bronze Level 1 international standards.
ISO 27001 Gold
SMB 1001 Gold Level 3 Information Security certification for high-integrity business environments.
ISO 27001 Bronze
SMB 1001 Bronze Level 1 Information Security certification for foundational system assurance.
Essential 8 Maturity
Full Essential 8 security framework maturity assessment, alignment, and systems validation.
Leadership Team
Led by clear ownership across business, technology and operations.
Jaspreet Manku
CEO
Chitrang Thakkar
CTO
Rajvir Uppal
COO
Rahul Agashe
CIO
Tejal Dave
CFO
Jaspreet Manku
CEO
Chitrang Thakkar
CTO
Rajvir Uppal
COO
Rahul Agashe
CIO
Tejal Dave
CFO
Our CultureExplore careers
Powered by people. Enhanced by innovation.
Great outcomes come from combining talented people with innovative technology. Our culture is built on accountability, collaboration, continuous learning and exceptional client experience.
We actively invest in emerging technologies, including AI, to improve service delivery, increase operational efficiency, enhance accuracy and reduce response times.
People first. Technology driven. Future focused.
Culture standard
We encourage our people to challenge conventional thinking, embrace change and continuously develop new skills.
THE C9 ECOSYSTEM
Technology, people and automation connected under one accountable model.
Explore the specific service layers behind C9 GROUP, or speak with us about building a connected, secure and intelligent workplace.
Common Questions
Frequently Asked Questions
C9 GROUP brings managed IT, cybersecurity, telecommunications, Remote Workforce solutions, Digital Signages, and AI automation together under one accountable technology and business services model.
Why leaders trust C9 GROUP
"We used to spend hours chasing different providers whenever a store lost connectivity. Now we call one team, they understand the full environment, and they own the issue through to resolution."
Operations Manager
National Retail Group
OneAccountable Team
"Our clinicians cannot wait for technology problems to be passed between vendors. C9 stabilised the network, improved visibility across our clinics, and gave our team a clear escalation path."
Practice Manager
Multi-site Healthcare Group
12Clinics Supported
"The biggest change is visibility. We can see what is happening across sites, understand recurring issues, and make infrastructure decisions before they become operational problems."
IT Director
National Distribution Business
24/7Active Monitoring
"C9 replaced a collection of disconnected suppliers with one practical technology roadmap. Support is faster, responsibilities are clear, and our leadership team finally has confidence in the plan."
Managing Director
Professional Services Firm
OneTechnology Roadmap
"Reliable warehouse connectivity is business-critical for us. C9 redesigned the network around how our teams actually work, removed the dead zones, and now proactively manages performance."
Operations Director
Logistics & Warehousing Group
ZeroKnown Dead Zones
"The commercial value is not just lower supplier overhead. We now have predictable costs, clearer reporting, and a partner who explains where investment will make the biggest operational difference."
Finance Manager
Growing Australian Business
ClearMonthly Reporting